Healthcare Marketplace

Six Facts you need to Know to Prevent Problems with your Marketplace Health Insurance Policy

Wanda No Comments

Once you have made your first payment and received your insurance ID please be aware of these requirements and procedures to avoid losing your government subsidy or being penalized:

  1. Normally the method to make your first insurance payment for a Marketplace policy is different from the subsequent payments. To pay for the first month of your Marketplace policy you are given an 800 number or a website. This means you will receive an invoice every month unless you go to the insurance web site or call their customer service number to arrange for automatic bank draft. I’ve had several customers ignore invoices thinking they were on automatic bank draft. Unfortunately, some did not realize the problem until they lost their insurance policy and could not re-apply again until open enrollment.
  2. If you have a computer make sure you register on the website of your health insurance company. Although you will have a customer service number, this will give you a chance to view your claims and payment history without making a phone call. Also, sometimes these sites offer discount coupons.
  3. Make sure you read your Marketplace Letter carefully. Sometimes the Marketplace requires you to provide additional information several weeks after your policy begins. The type of information can be proof of your income, citizenship, identity or proof that you are in the U.S. legally. Even if you are paying your insurance premiums on time the Marketplace will stop your government subsidy if you do not provide the information they have requested by their deadline. This information can be uploaded to their website or can be mailed. If you mail it make sure you follow their guidelines and include the barcode in Marketplace letter. Often your insurance agent can upload your information if you encounter problems.
  4. To receive assistance from the government to pay for your health insurance you must agree to file your tax returns. This also means the Marketplace will mail you a 1095 A form, which provides information on how much the government subsidized your health insurance plan. This information is needed to complete the 8962 form of your taxes. The 8962 form is used to reconcile your estimated income that you provided to the Marketplace with your actual income. If you don’t receive the 1095 A form you can go to healthcare.gov to retrieve it or call the Marketplace at 1 800 318 2596. Even if you are only on a Marketplace policy for a short period you are required to compete this form when you file your tax returns. Failure to do this can prevent you from obtaining a subsidy in the future.
  5. If you have a change in circumstances such as new job where you make a higher income or obtaining a job with health insurance make sure you contact the Marketplace. A new job with a higher income needs to be reported because your new income could cause you to lose all or part of your subsidy. Failure to comply with this policy could cause you to pay an IRS penalty. Sometimes my clients have a policy where the government is totally subsidizing their policy. In this case it is extremely important to call the Marketplace to cancel your policy if you no longer need the coverage. Otherwise they are making unnecessary payments to your insurance company.
  6. If you need to cancel your Marketplace policy do not call your health insurance company. Instead call the Marketplace at 1 800 318 2596. Once the Marketplace receives your request, they will contact your insurance company and cancel your policy.